social media analytics,
listening and data reporting

We make sense of your data, translate it into actionable items, and help you achieve your business objectives.

Going through social media analytics can be a daunting process, especially if you are unsure of what the numbers and data really mean. Depending on your brand’s volume of conversations and time-criticality needs, this process can be executed on a daily, weekly or monthly frequency. Here are different ways we can track, monitor and analyse your social media and digital data for you:

In-Depth Social Media
Monthly Performance
Report

 

Understand how your brand is performing on social media. This report covers key areas that will help you better plan for your social media strategy, and can be tailored to include specific metrics and analytics to fulfill your business needs.

 

The monthly social report generally includes:

  • Summary of key happenings.
  • Content and channel distribution analysis.
  • User engagement analysis.
  • Customer service analysis.
  • Content analysis.
  • Competitive analysis.
  • Business lines analysis.
  • Key observations and action items.

Generate your report

Daily Social
Listening
Update Report

 

 

Conversations matter. Be the first to know what your audience or competitors are saying about you on social media. This will help you make the most out of positive opportunities, while effectively managing and preventing potential crises.

 

The daily listening report generally includes:

  • Summary of key happenings.
  • Breakdown of audience sentiment.
  • Crisis monitoring and counsel.
  • Competitive analysis. (Optional)
  • Key observations and action items.

Start listening

Weekly
Social Sentiment
Report

 

 

Stay in touch with key happenings on your platforms with weekly updates. In this report, you will obtain a breakdown of your brand’s social media health, user engagement analysis and summary of key happenings within the week.

 

The weekly social report generally includes:

  • Summary of key happenings.
  • Breakdown of audience sentiment.
  • Competitive analysis.
  • Key observations and action items.

Get your weekly checkup

Campaign Monitoring
& Analysis Report
(One-Off)

 

Measure how well your campaign is performing on social media. Whether it’s a product launch or marketing campaign, we help you monitor, analyse and provide actionable insights from data gathered throughout your campaign period.

 

The campaign report generally includes:

  • Summary of campaign performance.
  • Breakdown of audience sentiment.
  • User engagement analysis.
  • Key learnings.
  • Moving forward action items.
  • Comparison with previous campaigns.

Assess your campaign

If you are unsure which report best fits your business needs, do reach out to us and we’ll be more than happy to discuss further and help you find the right one.